ORACLE MANAGED SERVICES & SUPPORT
Go-Live Is Just the Beginning.
PRAXOND helps enterprises maintain, support and continuously improve Oracle Fusion Cloud and Oracle E-Business Suite as operational requirements evolve.
AVAILABLE NOW / SERVICE CAPABILITIES
Enterprise capability, from business context to technical delivery.
Functional support
Incident investigation, workflow troubleshooting, configuration corrections and application enhancements help business teams resolve operational issues.
Technical support
Error diagnosis, root-cause analysis, technical development and integration support address issues across the application landscape.
Change and release management
Oracle release management, reporting and analytics, and security configuration support help organizations assess and manage application change.
Specialist capacity
Technical outsourcing and functional outsourcing provide focused enterprise application resources alongside your internal team.
Support that evolves with your enterprise.
Support
Understand the issue and its business impact.
Improve
Investigate causes and agree practical corrections.
Enhance
Adapt workflows, reports and integrations to new needs.
Optimize
Review recurring issues and improvement opportunities.
An engagement defined around your enterprise.
Support coverage, responsibilities and service arrangements are agreed for each engagement. No standard 24/7 coverage or fixed response-time guarantee is implied.
CONNECTED EXPERTISE